CRA protects the confidentiality of its Customers and strictly guards the methods by which personal or medical information is used, processed, transmitted, and stored. You may be required to provide CRA with any or all of the following information: name, e-mail address, and mailing address. It is CRA'S policy not to sell or market the Customers of the CRA Customer services' nonpublic personal information to third parties without your consent. Such information is used solely in the conduct of CRA'S business and to provide Services to our Customers. CRA reserves the right to release such information to law enforcement or other governmental officials as, in CRA's sole and absolute discretion, it is deemed necessary to comply with the law. The obtained medical information and diagnostic images of Customers through the Site will only disclose identifiable personal or medical information to Radiologists, agents, employees or contractors of CRA to the extent necessary, for the purposes of rendering a second opinion. CRA will not disclose identifiable personal or medical information to any other person or entity without Customer's express written consent. CRA may use and disclose medical information about Customer as stated in the HIPAA Statement, which is incorporated herein by reference. CRA will use encryption software to ensure Customer's transmitted data security. CRA has and will enter into confidentiality and privacy agreements with all of its employees and agents to protect the privacy of the personal information disclosed to CRA. Employees and agents of CRA who have access to Customer's personal information are assigned various levels of password protection. CRA however does not guarantee or warrant that the personal data will remain strictly confidential and will not be disclosed to any other person due to human and/or machine errors, actions or omissions. CRA will not disclose, transmit, or otherwise reveal any personal information of Customer to outside third parties other than to CRA's agents and employees for the limited purposes described herein, without Customer's express written consent. This Site may provide numerous links, which are outside of CRA's control and CRA's Privacy Policy does not apply to any linked website and you must read the privacy statements of any such linked websites, since they may differ from this CRA's Privacy Policy. CRA will store personal and medical information and images of Customer for as long as necessary for CRA to render the second opinion. After which time CRA may destroy the transmitted information. In case of conventional films, they will be returned to Customer if Customer has arranged for the applicable costs of shipping and handling. CRA by no means is responsible for storing, filing, or safe keeping medical, personal, or imaging information/films after a second opinion report has been generated or Services have been terminated for any reason. CRA accepts no responsibility for any items, films, records which are lost or stolen while being shipped to and from CRA. CRA may request at any time that CRA dispose of his/her personal medical information, and immediately when CRA receives this request, it will dispose of the identifiable personal medical information. Customer's inquiries as to CRA's use, transmission, storage, or disposal of medical information will be responded promptly and completely upon receiving a written request to each such inquiry. CRA may from time to time revise or update this Privacy Policy. Any modifications to this Privacy Policy will be posted on the Site and such modifications will be effective immediately. You are encouraged to periodically check on the Privacy Policy to review the current policy. CRA strictly adheres to the Health Insurance Portability and Accountability Act (HIPPA) and related local, state, and federal statues. Customer must submit a signed copy of the Consent For Release of Medical Information Form to CRA in order to receive Services from CRA.